App Description Page
Helpdesk - Ticket Timesheet Merging
In our application we've added the functionality to merge tickets timesheets along with ticket merge. It avoids the manual process to copy timesheet information from the source ticket.
Source Ticket Timesheet
In source ticket there are 2 timesheet lines.
Destination Ticket Timesheet
In Destination ticket there are 2 timesheet line.
Merge Ticket Timesheets
In source ticket detail view, click on "More" button in top-right corner and choose merge option.
Select destination ticket from the dropdown menu and click on "Merge" button to merge ticket with destination ticket with all the timesheets.
After Merge Destination Ticket Timesheet
After the merging process, all timesheets of source ticket are merge into destination ticket.
Aftr Merge Source Ticket Timesheet
Once all the timesheets are merged into destination ticket, the source ticket timesheet will be removed automatically.
- All the apps are to be purchased separately, for individual versions and individual edition.
- One month free bug support period will be offered pertaining to any one server used, testing or live.
- Synconics is only responsible for providing the module zip file on your registered email, purchased from our app store or directly through our company.
- Synconics is not responsible for installation or updating of the module on any of your server.
- If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
- Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
- Please note that you are not allowed to distribute or resell this module after purchase.
- This module is tested and working on Odoo vanilla with Ubuntu OS.
- Support services will be provided from Monday to Friday, 10:30 AM to 7:30 PM IST (Indian Standard Time).
- Support will not be provided during Indian public holidays or company holidays.
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