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This application allows to send SMS base on RMA state

Edition: Odoo Community

App Description Page


SMS for Return Merchandise Authorization

SMS Messages for RMA are sent through SMS Gateway. This modules provides options to send the SMS to a perticular client or it can be configured for all clients.

This module is compatible with

  • Community
  • Enterprise
  • Odoo.sh

Key Features

    Configuration option available for sending RMA SMS's to all or individual clients.
    SMS template configuration option available for every stage.


Status configuration for automated SMS in every stage.
To send SMS to all customers, tick 'Turn on SMS by default' boolean.
SMS Gateway configuration :
1) Odoo: If you select option as 'Odoo' then SMS Gateway processes as per Odoo standard functionality.
2) Other: If you select this option, then select configured custom SMS Gateway.

SMS Enabled in Customer View

To enabled SMS configuration, Go toSales/Orders/Customers
Tick 'SMS Service Enabled' boolean, the SMS will be sent to that perticular customer.

SMS Template & Stage Configuration

To Configure SMS Template for RMA, Go to Sales/After-Sales Service/RMA SMS
Configure the RMA status and its 'Automated Answer SMS Template' field.
Automated SMS will be sent as per configured stage.

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