Website Timesheet View on Ticket Intake Form

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Allows to the customer will confirm ticket timesheet details online

Edition: Odoo Community & Enterprise

App Description Page

Helpdesk - Website Timesheet View on Ticket Intake Form

With this module the timesheet can be attach with the ticket intake form and sent to the customer on their email. The customer can view the time consumed for their task through the timesheet and approve or reject it with a single click button available on the intake form view.

Key Features

     Customer can check the timesheet through the intake form link sent on email.                 
     Online ticket confirmation done through accept button with e-signature.

Intake Timesheet

The timesheet can be viewed through the intake form link and it can be approved or rejected with a single click button available on the form view. The intake form can be printed with the timesheet.

Intake Confirmation Process

On accepting intake confirmation, customer can add their signatures.


Once customer signs and presses "Accept & Sign" button, the ticket is automatically confirmed.


Customer confirmation signature will appear on intake form.


Option to print & save intake form.

Intake Backend Approved Ticket View

On customer approval, signature is auto attached in ticket & "Is work approved to proceed?" block is automatically ticked.


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