App Description Page
Repair Service - Ticket From Lead
You can easily convert your CRM leads to ticket, contacts and opportunity.
Key Features
llows to create ticket directly from the lead.
Automatically feeds lead information on ticket.
Monitor and measure lead ticket's performance.
Lead View
To generate Lead, Go to CRM/Leads/Leads
Fill all necessary information in lead view.
Ticket Information
Automatically collect all necessary information from the lead and creates its ticket.
In Ticket origin is automatically set as "Lead" to distinguish ticket created from lead.
Monitor and Measure Lead Ticket's Performance
Go to Helpdesk/Reports/Tickets.
Make an in-depth analysis of your lead ticket performance through the pivot and graph views.
3Notes:
- All the apps are to be purchased separately, for individual versions and individual edition.
- One month free bug support period will be offered pertaining to any one server used, testing or live.
- Synconics is only responsible for providing the module zip file on your registered email, purchased from our app store or directly through our company.
- Synconics is not responsible for installation or updating of the module on any of your server.
- If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
- Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
- Please note that you are not allowed to distribute or resell this module after purchase.
- This module is tested and working on Odoo vanilla with Ubuntu OS.
- Support services will be provided from Monday to Friday, 10:30 AM to 7:30 PM IST (Indian Standard Time).
- Support will not be provided during Indian public holidays or company holidays.
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