Repair Service - Website Slider(Videos, Presentations & Documents)

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* This application allows to add slide presentations as per channel, so customers seeking help can see them those before submitting new tickets.

Edition: Odoo Community

App Description Page

Repair Service - Website Slider(Videos, Presentations & Documents)

Now a days customers have fair intenet access through laptops, smart phone and other electronic gadgets. With the fast paced technology the customers look for solution on the internet. The companies can publish videos, document file, ppts & info-graphics pertaining to common issues faced by the customer. This module enables you to publish presentation videos, images and documents directly on your website.

It also provides the portal customers with the ability to rate, comment, share the uploaded content and see detailed statistics like total views, likes/dislikes, total comments and shared on social site.

Key Features

    Allows support team members to publish solution videos, infographic images, PDF or share a link for Youtube or Google Doc URL through public or private channel.    
     With easy share option on social media platforms.
     Multiple statistics options like views, comments, share, likes/dislikes etc are available.

Create/Configure Channel

To create/configure Channel, go to Website/Configuration/Slides/Channels.
Configure all necessary details and save record.

Website Slides Configuation In Helpdesk

To configure Helpdesk Channel, Go to Helpdesk/Configuration
The selected channel data will be visible in the website.


The user can find solution through visible channels before generating a ticket.

The content can be shared on social media platforms like LinkedIn, Twitter, Facebook, etc.

Provides smart analytics like:

 Views count and traffic origin

 Measures engagement for each upload: total downloads, views, likes/dislikes, comments, social media share count, forwarded on emails, etc.

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