App Description Page
Sales Warranty Management
Sales Warranty module maintain the warranty details of the products sold. It also maintains the service information details for the product.
The warranty record's of the product are created automatically on confirmation of the sales order with reference to the invoice.The Running stage of the warranty lifecycle starts when the invoice and delivery order is done.
The automatic stage transition of the warranty record is managed with the help of cron job (Scheduler), so the warranty will expire automatically after the validity date.
Key Features
Warranty Template
To configure Warranty Template, go to Sales/Warranty/Warranty Templates.
Fill required information for warranty template like name, Term Months, Renew Months and renewable cost, etc.
Warranty renewable indicator is visible on warranty template.
Fields Description
| Name: | Name of warranty template. |
| Is Renewable: | Warranty template is renewable or not. |
| Term Months: | Define number of months for running warranty. |
| Renew Months: | Define number of months for warranty renew. |
| Renew Cost: | Warranty renewal cost. |
| Warranty Information: | Information related to warranty. |
Product configuration
1. Product type: Storable Product.
2. Product Tracking: By Unique Serial Number.
3. Select warranty template on product.
Create sales order
1. Create a new sales quotation and select products with warranty type.
2. Once invoice and delivery process are completed, then warranty details will be created with unique serial number.
Warranty details
The warranty details like product and customer information with warranty date can be viewed on 'Warranty Details' menu.
Warranty analysis view
Go to Sales/Reporting/Warranty.
In-depth analysis of the product warranty through pivot view.
Notes:
- All the apps are to be purchased separately, for individual versions and individual edition.
- One month free bug support period will be offered pertaining to any one server used, testing or live.
- Synconics is only responsible for providing the module zip file on your registered email, purchased from our app store or directly through our company.
- Synconics is not responsible for installation or updating of the module on any of your server.
- If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
- Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
- Please note that you are not allowed to distribute or resell this module after purchase.
- This module is tested and working on Odoo vanilla with Ubuntu OS.
- Support services will be provided from Monday to Friday, 10:30 AM to 7:30 PM IST (Indian Standard Time).
- Support will not be provided during Indian public holidays or company holidays.
Once the user has seen at least one product this snippet will be visible.